Pet Telemedicine

True Friends Veterinary Services

Telemedicine for Pets in Tyler, TX — Virtual Vet Visits That Come to You

Whether you're managing a chronic condition, need post-visit follow-up, or just have questions about a new symptom, veterinary care doesn't always require an in-person appointment. At True Friends Veterinary Services, Dr. Lindsey Hone offers secure, compassionate telemedicine consultations — so you can get answers and support without leaving home.

What Is Pet Telemedicine?

Pet telemedicine is a virtual veterinary consultation that takes place over video or phone. It's ideal for situations where physical examination isn’t immediately necessary, and allows Dr. Hone to assess your concerns, offer treatment guidance, or determine if an in-home visit is needed.

Boy smiles while hugging bulldog outside.

When Telemedicine Is a Good Fit

Telemedicine isn’t a replacement for hands-on exams — but it’s incredibly helpful for:


  • Follow-ups after recent in-home care

  • Reviewing lab results or diagnostics

  • Monitoring chronic conditions

  • Discussing minor symptoms or behavior changes

  • Getting medication refills

  • Determining whether an urgent home visit is necessary

  • New pet advice and preventative care questions

What to Expect During a Virtual Appointment

The Process


  1. Schedule Your Appointment
     Contact us via phone or email to request a telemedicine consult. We'll find a time that works and provide simple connection instructions.

  2. Prepare Your Pet (and Your Questions)
     Make sure your pet is nearby and visible. Write down symptoms, recent changes, or anything you're worried about.

  3. Meet with Dr. Hone Online
     During your virtual session, Dr. Hone will listen closely, ask follow-up questions, and assess anything visible (like skin issues, injuries, or behavior).

  4. Get Recommendations or a Care Plan
     If appropriate, she’ll suggest medications, dietary changes, or lifestyle modifications. If in-person care is needed, she’ll help you schedule a mobile visit.

Species We Serve via Telemedicine

We offer virtual vet consultations for:


  • Dogs

  • Cats

  • Rabbits

  • Goats

  • Chickens

  • Horses

  • Pigs

While some conditions must be seen in person, many health conversations can begin virtually — saving you time and reducing stress for your animals.

FAQs About Pet Telemedicine

  • Can medications be prescribed through telemedicine?

    Yes, if your pet is already an established patient and the condition doesn't require a new physical exam, we can prescribe or refill medications remotely.

  • Is telemedicine covered by pet insurance?

    It depends on your provider. We recommend contacting your insurance company to verify coverage for virtual vet services.

  • What if Dr. Hone determines an in-person visit is necessary?

    She’ll explain why and help schedule a mobile house call to address the concern in person.

Schedule a Virtual Consult with Dr. Hone

Have a question about your pet’s health? Not sure if it’s serious? Let’s talk. Telemedicine offers quick, stress-free access to expert veterinary care — with the same compassion and attention you’d get face-to-face.